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Ticket Id #{{ticket.messages[0].ticket_id}} |
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Submitted By {{ticket.messages[0].name}} ({{ticket.messages[0].custom1}}) |
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Submitted {{ticket.messages[0].created_at}} |
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Regarding eBay item # {{ticket.messages[0].custom2}} |
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Last Updated {{ticket.messages[0].updated_at}} |
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Last Viewed {{ticket.messages[0].viewed_at}} from {{ticket.messages[0].ip_addr}} |
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We redirected you to your existing ticket. Limiting your correspondence to one ticket keeps the information in one place, which allows us to help you better.
Please keep the link that we sent you in email until your issue has been resolved to your satisfaction.
| BidSlammer Support at {{message.created_at_pretty}} PST | {{ticket.messages[0].custom1}} at {{message.created_at_pretty}} PST |
We appended to your existing ticket {{ticket.messages[0].ticket_id}}.
Keeping all of the correspondence in one ticket makes it easier
for us to track your issue.
We also e-mailed you a link to your ticket:
https://bidslammer.com/support/ticket/{{ticket.ticket_id}}
Thank you,
BidSlammer Support